Communication Consent

SMS / Text Message Program

ClaimShield (operated by Z & J Enterprise Inc) sends SMS and MMS text messages to its clients and to the drivers of its client carriers as part of delivering safety and compliance services. Messages include compliance notifications, driver qualification file reminders, requests for required documents (such as medical examiner's certificates and license copies), employment verification requests, appointment reminders, and driver safety alerts. Recipients may reply to these messages — including replying with a photo of a requested document — to complete a compliance task.

How You Consent (Opt-In)

You consent to receive SMS/MMS messages from ClaimShield by signing our standalone SMS consent form at apply.claimshieldpro.com/sms-consent. The form asks for your name and mobile number, shows this full disclosure, and records your signature. Your ClaimShield consultant can also send you a direct link to the same form.

Signing is optional and separate from any service agreement. Consent is not a condition of employment or of purchasing any goods or services. You may also reply to a ClaimShield message to confirm you wish to receive texts.

Message Frequency

Message frequency varies and depends on your compliance activity and the documents or actions required for your driver qualification file.

Cost

Message and data rates may apply.

Opt-Out and Help

You can cancel the SMS service at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt in again.

For help, reply HELP to any message, email support@claimshieldpro.com, or call (317) 360-9505.

Privacy

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including platform providers and phone companies. Text-messaging originator opt-in data and consent are not shared with any third parties. See our Privacy Policy and SMS Terms of Service for details.

Contact Us

ClaimShield (Z & J Enterprise Inc)
801 Loews Blvd, Suite E
Greenwood, IN 46142
Email: support@claimshieldpro.com
Phone: (317) 360-9505