Privacy Policy

Effective Date: November 26, 2024

Z & J Enterprise Inc dba ClaimShield ("ClaimShield," "we," "our," or "us") is committed to protecting the privacy of our Clients, their Employees, and other Users of our services. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, services, and tools. By using ClaimShield's services, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Information You Provide

We may collect the following information directly from you when you use our services:

  • Personal Information: Names, addresses, email addresses, phone numbers, Social Security numbers, and driver's license information.
  • Business Information: Company name, contact details, and driver rosters.
  • Compliance-Related Data: Medical certificates, MVRs, PSP reports, DAC reports, and other documents necessary for FMCSA and DOT compliance.

2. Automatically Collected Information

We collect technical data when you interact with our website, including:

  • Browser type, IP address, operating system, and device information.
  • Cookies and tracking data to enhance your user experience.

3. Information from Third Parties

We may receive additional information, with consent, about you from:

  • Background check services, such as HireRight or SambaSafety.
  • Public databases and government agencies, including FMCSA Clearinghouse.

How We Use Your Information

We use your information to:

  • Provide compliance and safety services, including MVR monitoring and driver file management.
  • Process background checks, Clearinghouse queries, and onboarding records.
  • Communicate with you regarding account updates, compliance alerts, and document requirements.
  • Enhance and personalize our services and website functionality.
  • Maintain regulatory and legal compliance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

How We Share Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

  • With Your Consent: Sharing information with third parties you authorize.
  • Service Providers: Vendors assisting with services such as document verification, background checks, or data storage.
  • Legal Compliance: Disclosing information as required by law, regulation, or government request.
  • Business Transfers: Sharing information in connection with mergers, acquisitions, or asset transfers.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is entirely secure.

Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • Access: Request access to your data.
  • Correction: Request corrections to inaccurate information.
  • Deletion: Request the deletion of your personal information, subject to regulatory requirements.
  • Objection: Opt-out of certain data uses, such as marketing communications.

To exercise these rights, please contact us at legal@claimshieldpro.com.

Cookies and Tracking Technologies

ClaimShield uses cookies and similar technologies to analyze website usage, remember user preferences, and improve service functionality. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

SMS Opt-In Consent

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

ClaimShield
801 Loews Blvd, Suite E
Greenwood, IN 46142
Email: legal@claimshieldpro.com
Phone: (317) 360-9800